Thank you for choosing to book a guesthouse stay with Vela’s Villa/Floydwood. When you make this reservation you are entering in to an agreement with us. This agreement does not create a tenancy or residence. You must depart and arrive at reserved times. Please read our terms and conditions below. The primary guest must be over 25 years of age and must fax or email a copy of the primary guest ID due before or on the day of your arrival.
Check-in begins at 3pm. If you want to check in before 3pm, please email or give us a call in advance and let us know. We will see what we can do to accommodate you.
Please be ready to leave your accommodation by 11am on the day of checkout, unless otherwise arranged. Early departure does not merit refund.
We require payment in full for most bookings at the time you book your reservation. Holding Deposits will be considered in some cases on case-to-case bases. For all bookings we require a credit or debit card and accept and process payments exclusively through our PayPal account contained within www.velasvilla.com (books can be made through Airbnb, Flipkey, or Homeaway ). Any other attempts to process payments via other accounts methods without speaking with Glenda or Faith, should be held suspect as fraudulent and should be reported to us immediately (606) 621-5007.
Damages and Insurance:
Please take care with our accommodations. You are responsible and liable for any damage/theft that is caused while you occupy our property including any accidents that may occur. If any damage/theft occurs, you are responsible up to the full cost of replacement or repair. The costs will be deducted in one of three ways; 1.) From your damage deposit 2.) From your damage insurance 3.) From the credit card used to secure the booking.
Insurance or Damage Deposits are required options (non-US citizen must select or request a damage deposit); Option 1.) Damage deposit, secured through PayPal or check by the day of check-in. Option 2.) Travel insurance to protect against, among other things, change of plans and damages. Once coverage has been purchased please forward email to email@example.com. Any deposits used to reserve your guesthouse well automatically convert to a security/damage deposit upon arrival and doesn’t apply to guest fees (This option can be arrangement by phone or in person). The deposit is fully refunded within 30 days (most times same week) of departure, provided the following provisions are met:
- No damage is done to the unit or its contents beyond normal wear.
- No charges are incurred due to smoking ($300), pets ($300) or collection of rents or services rendered during the stay.
- All debris, rubbish, and discards are placed in the trashcan located outside the guesthouse (consult with your host for more info). Soiled dishes are placed in the dishwasher and cleaned.
- All charges accrued during the stay are paid prior to departure.
- No linens are lost or damaged.
- The guest is not evicted by owner, law enforcement, or security company employed by owner.
Once you have booked your stay, our agreement is a legal contract and we offer no refunds for cancellation/early departure, all bookings are final. I recommend buying travel insurance to cover cancellation/early departure issues.
Owner may cancel your booking if your accommodation were unavailable for reasons beyond our control. In such a case, we would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you. Our liability would not extend beyond this refund.
We do not accept any liability for any damage, loss, injury/death to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.
We provide free parking in designated areas for our guests at Velas Villa (Harlan) Floydwood/Carriage house properties has curbside parking only. We do not accept liability for guests’ vehicles.
We provide free wireless Internet access, cable television, and phone service. Yet because the service is beyond our control, we cannot guarantee cable, phone, or Internet access quality.
All guesthouses are non-smoking. Should you found to be smoking in your guesthouse, a fee of $300 will be charged to your credit card or deducted from your deposit to cover the extra cleaning of furnishings and fabrics.
Pets: Are not allowed! If you are found to have a pet on our premises during your stay you will be asked to leave and no refunds will be given.
Noise: Please quiet down after 10pm you may be asked to leave if you do not show respect to others and no refund will be given. If you plan on having a party please notify owner so we can prepare the other guest.
Guest agrees that no more than [Max Guests] persons shall be permitted on the Property at any time during the Guest Term, all of whom shall comply with the conditions and restrictions imposed upon Guest under this Agreement.
CONDITION AND USE OF PROPERTY
The Property is provided in “as is” condition. The owner shall use its best efforts to ensure the operation of all amenities in the Property, such as Internet access, satellite or cable TV access or hot tubs, fireplaces as applicable. The owner shall not be held responsible for such items failure to work, but will make every effort to correct any issues as reported as quickly as possible. Guest acknowledges that use of amenities such as hot tubs, pools, spas, fireplaces, decks, and the like may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children and such use is at the Guest’s own risk.
Guest shall use the Property for residential purposes only and in a careful manner to prevent any damage or loss to the Property and keep the Property in clean and sanitary condition at all times. Guest and any additional permitted guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience, other guest, neighbors, nor shall Guest use the Property for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Property.
If Guest should fail to comply with the conditions and obligations of this Agreement, Guest shall surrender the Property, remove all Guest’s property and belongings and leave the Property in good order and free of damage. No refund of any portion of the Total Payment/Fees shall be made and if any legal action is necessary, the prevailing party shall be entitled to reimbursement from the other party for all costs incurred.
ASSIGNMENT OR SUBLEASE
Guest shall not assign or sublease the Property or permit the use of any portion of the Property by other persons who are not family members or guests of the Guest and included within the number of and as permitted occupants under this Agreement.
RISK OF LOSS AND INDEMNIFICATION
Guest agrees that all personal property, furnishings, personal affects and other items brought into the Property by Guest or their permitted guests and visitors shall be at the sole risk of Guest with regard to any theft, damage, destruction or other loss and the Property owner shall not be responsible or liable for any reason whatsoever.
Guest hereby covenants and agrees to indemnify and hold harmless the Property owner and their agents, owners, successors, employees and contractors from and against any costs, damages, liabilities, claims, legal fees and other actions for any damages, costs, attorney fees incurred by Guest, permitted guests, visitors or agents, representatives or successors of Guest due to any claims relating to destruction of property or injury to persons or loss of life sustained by Guest or family and visitors of Guest in or about the Property and Guest expressly agrees to save and hold the Property owner harmless in all such cases.
Guest hereby waives and releases any claims against the Property owner and their successors, assigns, employees or representatives, officially or otherwise, for any injuries or death that may be sustained by Guest on or near or adjacent to the Property, including any common facilities, activities or amenities. Guest agrees to use any such facilities or amenities entirely at the Guest’s own initiative, risk and responsibility.
ENTRY AND INSPECTION
The Property owner reserves the right to enter the Property at reasonable times and with reasonable advance notice for the purposes of inspecting the Property or showing the Property to prospective purchasers, renters or other authorized persons. If the Property owner has a reasonable belief that there is imminent danger to any person or property, the Property owner may enter the Property without advance notice.
UNAVAILABILITY OF PROPERTY
In the event the Property is not available for use during the Rental Term due to reasons, events or circumstances beyond the control of the Property owner, the Property owner will apply due diligence and good faith efforts to locate a replacement property that equals or exceeds the Property with respect to occupancy capacity, location and value that meets the reasonable satisfaction of the Guest. If such replacement property cannot be found and made available, the Property owner shall immediately return all payments made by the Guest, whereupon this Agreement shall be terminated and Guest and the Property owner shall have no further obligations or liabilities in any manner pertaining to this Agreement.
ADDITIONAL TERMS TO THE RENAL AGREEMENT
In addition to the standard terms included herein, Guest acknowledges and agrees that the following additional terms and conditions apply to the Guest’s rental of the Property:
This Agreement contains the entire agreement between the parties with regard to the rental of the Property, and any changes, amendments or modifications hereof shall be void unless the same are in writing and signed by both the Guest and the Rental Agent. This Agreement shall be governed by the laws of the Commonwealth of Kentucky. The words “Rental Agent” and “Guest” shall include their respective heirs, successors, representatives. The waiver or failure to enforce any breach or provision of this Agreement shall not be considered a waiver of that or any other provision in any subsequent breach thereof. If any provision herein is held invalid, the remainder of the Agreement shall not be affected. Any notice required to be given under this Agreement shall be in writing and sent to the contact information included herein. This Agreement may be signed in one or more counterparts, each of which is an original, but taken together constitute one in the same instrument. Execution of a digital signature, by booking online or selecting accepts of terms shall be deemed a valid signature.